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Payment Methods Guide

 

This Payment Method Guide applies to purchases and payments made through Zavivella (hereinafter referred to as “we”) online store and is intended to help you understand the available payment methods, payment process, security measures, and important notices.

Supported Payment Methods

Our online store currently supports only the following credit card payment methods:

American Express
Discover
Mastercard
VISA

Only the above payment options will be displayed at checkout. No other payment methods are supported at this time.

Payment Process

After selecting your items and proceeding to checkout on our website, the payment process generally includes the following steps:

Review your order details, including items, quantities, and total amount;
Select one of the supported credit card payment methods and proceed to the payment page;
Enter the required payment information and complete the verification steps as prompted;
Once payment is successful, you will receive an order confirmation and your order will enter the processing stage.

If payment is unsuccessful, the order will not be confirmed. You may retry the payment or use another supported credit card.

Payment Security

We take payment security seriously and implement reasonable technical measures to protect your payment information.

During the payment process, payment data is transmitted using encrypted technology to prevent unauthorized access or disclosure. We do not store complete credit card details unless necessary.

Please ensure that you complete payment transactions in a secure network environment and keep your card verification information safe.

Payment Tips

Before completing payment, please ensure that:

The credit card information you provide is accurate and complete;
The amount displayed on the payment page matches your order details;
You do not refresh the page or submit the order multiple times before payment is completed;
You review the order confirmation and related notifications after payment.

In the event of payment delays caused by the payment system or network issues, it may take some time for the order status to update.

Contact Us

If you experience any issues during payment or have questions regarding payment methods, please contact us using the details below:

Address:
12 CARLISLE DR,
HONEA PATH, SC 29654-1312,
United States

Phone:
+1 (854) 901-2453

Email:
hello@zavivella.com

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (Europe/London, GMT/BST)