GDPR Policy
This GDPR Policy explains how Zavivella (hereinafter referred to as “we”) processes and protects your personal information in accordance with the principles of GDPR when you use our online store and related services.
Scope of Application
This policy applies to personal data processing activities involved when you access, browse, and use our online store, including placing orders, making payments, customer communications, and account-related actions.
This policy applies solely to our online service environment.
Types of Personal Information We Process
In the course of providing online services, we may process the following types of personal information:
Information used to identify and contact you, such as your name, contact details, and order-related information;
Information related to orders and payments;
Information related to website usage and technical operations, including data collected through Cookies.
We process personal information only to the extent necessary to achieve specific and legitimate purposes.
Purposes of Personal Information Processing
We process personal information for the following purposes:
To process orders and provide the online services you have purchased;
To conduct necessary service-related communications with users;
To maintain the proper operation and security of the website;
To improve overall user experience and prevent improper or fraudulent activities.
Use of Cookies
We may use Cookies to ensure the proper functioning of the website and to enhance user experience.
When you first visit our website, we will inform you about the use of Cookies and enable them only with your knowledge and authorization. You may manage or withdraw your Cookie preferences at any time through your browser settings.
Data Storage and Security Measures
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
Personal information is retained only for as long as necessary to fulfill the purposes for which it is processed or as otherwise required.
Your Data Rights
Under GDPR, you have the following rights in relation to your personal information:
The right to request access to the personal information we hold about you;
The right to request correction of inaccurate or incomplete personal information;
The right to request deletion of personal information where applicable conditions are met;
The right to restrict or object to certain types of personal information processing;
The right to withdraw consent previously given, without affecting the lawfulness of processing carried out prior to withdrawal.
If you wish to exercise any of these rights, you may contact us using the details provided in this policy.
Legal Basis for Data Processing (GDPR)
We process personal information in accordance with the principles of GDPR. The legal bases for processing include:
Performance of a contract:
Processing personal information necessary to process orders, complete transactions, and provide online services.
Explicit consent:
Processing personal information where you have given clear consent, such as for receiving newsletters.
Compliance with legal obligations:
Processing personal information to meet applicable tax, accounting, and regulatory requirements.
Legitimate interests:
Processing personal information to improve service quality and prevent fraudulent activities, provided that such interests do not override your rights.
Policy Updates
We may update this GDPR Policy to reflect changes in our services or personal information processing practices. Any updates will be published on the website and take effect upon posting.
Contact Us
If you have any questions about this GDPR Policy or how personal information is processed, or if you wish to exercise your rights, you may contact us using the details below:
Address:
12 CARLISLE DR,
HONEA PATH, SC 29654-1312,
United States
Phone:
+1 (854) 901-2453
Email:
hello@zavivella.com
Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (Europe/London, GMT/BST)